All Just Part of My Job!
Where does your job start or end? Recently, a business associate and I went to call on a retail customer, and we experienced one of the real challenges in visiting… Where does your job start or end? Recently, a business associate and I went to call on a retail customer, and we experienced one of the real challenges in visiting a very large regional shopping centre that is over 2km long, with in excess of 300 shops spread over three shopping levels. How do you find a store when you haven’t been to this shopping centre for some considerable period of time? Well, when we first arrived at the centre and had parked our car, the first thing we did was look for a centre directory or the customer service desk, but without any success. As we weaved our way past a host of customers and shoppers who all seemed to be well aware of where they were going, out of the crowd appeared one of the shopping centre security officers. He was, as you may well expect, dressed in a black suit, white shirt and dark tie, with the shopping centre logo emblazoned on his jacket. He was holding a two-way radio handset with an earpiece and remote microphone in his ear, which obviously allowed him to speak to
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